11:15 AM – 12:00 PM

Learn how to help people deliver change in a way that puts people first. The benefit of using design thinking for change management is about people over processes that creates early deep engagement. A big part of leading and managing change is to help others shift their mindset to think creatively and embrace experimentation. You’ll be able to use the approaches in this session with any change methodology or framework you have in place.

During this session, you will:

• Understand the role of the change practitioner.
• Review possible approaches and activities you can carry out at any phase of your change roadmap to deliver human-centric change.
• Learn how to fail faster to succeed sooner.

Jackie Corbett, MSHA, CPTM Senior Global L&D Trainer | Syneos Health Jackie Corbett has worked as a knowledge and project manager, as well as U.S. and global learning series manager, training various initiatives with the U.S. Public Health Service, CMS, IHS, World Bank and foreign governments. Her experience with Lean Six Sigma and over 240+ hours of Black Belt training have impacted numerous health care campaigns worldwide.