3:30 PM – 4:15 PM

The field of instructional design is evolving from rigid process-based frameworks to a flexible human-centered approach. Teams that develop learning and training programs need to future proof their skills and strategies to deliver learning experiences that align to critical moments of learning need, focus on the job application and use experiences and artifacts to measure results. In this session, join your host, Tracy Cunningham, CPTM, instructional design and development manager at Bj’s Wholesale club, to learn how to evolve your learning strategy with a future-focused learning design team.

This interactive session will provide easy-to-understand insights on how to:

• Understand the critical skills and capabilities that will future proof your instructional design team.
• Evolve from a process-based design approach to a human centered design framework.
• Coach instructional design teams to welcome change and embrace a future-forward mindset.

Tracy Cunningham, CPTM Instructional Design and Development Manager| BJ’s Wholesale Club Tracy Cunningham is a learning and development leader that is passionate about creating innovative and engaging learning experiences that drive business success, improve employee performance and deliver measurable outcomes. Tracy uses a human-centered design approach with a focus on personal growth while fueling development and career pathways.