3:30 PM – 4:15 PM

In a world where everything is becoming data-driven to improve experiences, learning analytics is a critical component to include in your learning and development (L&D) strategy. Transparent and easily accessible metrics that demonstrate the effect of training throughout your organization are necessary to support learning and development initiatives. You have a better chance of receiving support for your initiatives when stakeholders recognize the impact of L&D programs.

Any training organization should have a robust learning analytics program. It facilitates strategy alignment, the demonstration of return on investment (ROI) and individualized learning — all of which are becoming more and more crucial in contemporary L&D. It also assists in identifying and measuring key performance indicators (KPIs). Join us in this session, where your host, Christopher Massaro, human resources (HR) manager at Alight Solutions, shares how to build a learning analytics program to support your L&D strategy.

During this session, you will:

• Understand where learning analytics fits into organizational and learning strategies.
• Learn best practices for L&D program measurement and KPI setting.
• Identify quality data for impactful analysis.
• Learn how to convert data into strategies that are actionable.

Christopher Massaro, CPTM HR Manager – Talent Development, Learning and Development | Alight Solutions Christopher Diez Massaro is a learning professional with over 25 years of experience in the development and facilitation of training programs in the retail, hospitality, government, and higher education. Christopher currently is a learning and development manager for Alight. He is also an adjunct faculty member at the University of Southern Maine, where he teaches in the arts, humanities, and social science. department, focusing on social science research methodology. He is passionate about connecting academic theory and the practical application of organizational learning and leadership development.