Technical architects are under more pressure than ever. The increasing complexity of customer implementations, combined with a rapidly expanding suite of digital products and solutions, has urgently stepped up the demand to elevate the skills and increase the number of Certified Technical Architects available to support customer needs.

To meet this need, ServiceNow partnered with Intrepid Learning to overhaul its Certified Technical Architect program to be scalable and repeatable for a global audience, while also providing a world-class collaborative learning experience.

Download the case study to learn how Intrepid enabled ServiceNow to:

• Improve program scalability.
• Reduce administrative time and overhead.
• Increase learner engagement and satisfaction.