AI’s Potential for Transforming Corporate L&D

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Join NIIT’s chief learning scientist, Gregg Collins, Ph.D., and head of user experience design Brandon Dickens in this Learning Tech Showcase which will focus on the transformative potential of artificial intelligence (AI) in corporate learning and development (L&D).

The speakers will introduce an AI maturity model that outlines how L&D groups can leverage AI technology in progressively more powerful ways over the next few years.

Your speakers will showcase a series of demos illustrating AI applications they have constructed, including:

  • Scenario design for loan officers at a bank.
  • Storyboard generation for teller compliance training.
  • Open-ended role-plays for call center agents.
  • Audit simulations for an accounting firm.
  • Sales simulations in life sciences.
  • Skills assessor for cyber security experts.
  • Conversational career coach in the banking space.

The presentation will outline the emerging trends as L&D departments grapple with the implications of AI on L&D. We’ll discuss the 10 key enterprise-scale learning challenges that large language models are capable of addressing.

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Speakers

Dr. Gregg Collins,Chief Learning Scientist, NIIT

Dr. Gregg Collins is chief learning scientist at NIIT and leads instructional design globally. A Ph.D. in artificial intelligence from Yale University, Dr. Collins played a key role in the seminal research carried out at the Institute for Learning Sciences (ILS) and was one of the authors of Northwestern’s graduate program in instructional design. He was a cofounder of Cognitive Arts Corporation, which was incorporated in 1995 to commercialize ILS. Dr. Collins became head of instructional design for Cognitive Arts in 1996, and subsequently for NIIT when it acquired Cognitive Arts in 2002. Learning programs created under Dr. Collins’
leadership have won numerous international awards, and NIIT has consistently been recognized as a pioneer and leader in the effective use of instructional design and technology to support pedagogy.
Brandon Dickens, Head of User Experience Design, NIIT

Brandon Dickens is the regional vice president of user experience at NIIT. In addition to leading NIIT’s global UX team, he founded NIIT’s immersive learning practice, a team that builds advanced learning solutions leveraging augmented, mixed and virtual reality. Brandon has also been pivotal in spearheading NIIT’s AI content solutions. He leads a global team of immersive learning professionals whose work has earned industry recognition worldwide. In a past life, he completed a master’s degree in new media rhetoric.